ARKIVE APPAREL · ORDER SUPPORT
Your Arkive is on its way. Here’s how to follow your shipment and get help when you need it.
Find your shipment tracking
- Open your shipping confirmation email and select the tracking link for your package.
- You can also open the order-status link in your order confirmation to check your order’s progress and any available tracking details.
- If your order has more than one shipment, check each package’s tracking link separately.
This page is a tracking guide, not an order-number lookup. Use the personal links in your order emails to view your shipment details. You may be asked to verify your identity before viewing full order information.
Different partners, different tracking links
Your order may involve Tapstitch, GoFo, USPS, DHL, or other fulfillment and delivery partners. Tracking links and the way updates appear can differ by partner and package. Use the link supplied for your specific shipment rather than entering every tracking number on the same carrier website.
Some shipments show updates on your order-status page; others link you to the carrier’s website for more details. If your order arrives in separate packages, each package may have its own carrier, tracking number, and delivery date.
No update yet?
A fulfillment notice or tracking number does not always mean the carrier has reported the package in transit. Check the shipment’s tracking link for the latest available scan. If tracking is missing, the link does not work, or you’re concerned about a delay, contact us so we can help.
We’re here to help
Contact Arkive Apparel support with your order number, the email address used at checkout, and a brief description of the issue. If available, include the tracking number or a screenshot of the tracking message. Please do not send payment-card details.
Can’t find your order email? Check your spam or junk folder, then contact us for help locating your order.